OPEN: IT Senior Business Analyst

We are currently requesting resumes for the following position:  IT Senior Business Analyst

Resume Due Date: Monday, April 28^th, 2025 (5:00PM EST)

Job ID: 25-067

Number of Vacancies: 5

Level:  MP4/5

Duration: 12 Months

Hours of work:     35 Hours per Week

Location: 889 Brock Road, Pickering

Work Mode: Hybrid – 3 days remote

Job Overview

• The purpose of this job is to ensure the effective identification and documentation of business requirements, establish best practices for solution delivery, and oversee the successful implementation and adoption of solutions. This role aims to improve business processes, support decision-making, and foster a collaborative and adaptable team environment to achieve organizational goals.
• The Business Analyst identifies and documents business requirements, establishing best practices for solution delivery, and managing solution roadmaps. It includes leading solution acceptance and rollout, improving business processes, and collaborating with IT teams to meet solution requirements. The role also entails conducting ad hoc business analyses, developing executive-level presentations, contributing to project planning and risk management, and continuously learning and mentoring team members. Additionally, it requires demonstrating adaptability and flexibility to support the overall success and alignment of the team and organization.  The ability to transform ideas and intake to fully realized problem statements with good root cause analysis is another key aspect of this role.
• Requirements Analysis and Documentation: Successfully identify, analyze, and document requirements and use-cases related to business processes and systems, resulting in clear and actionable functional problem definitions.
• Establish Best Practices: Contribute to the establishment of our client’s best practices for the solution delivery cycle, leading to more efficient and effective project execution from elicitation to maintenance.
• Solution Roadmap Management: Oversee the solution roadmap and prioritization framework for the line of business, ensuring well-managed backlogs and prioritized tasks that align with business goals.
• Solution Acceptance and Rollout: Lead the acceptance, rollout, and stakeholder education for new solutions, ensuring successful adoption and effective use of implemented solutions.
• Business Process Improvement: Utilize tools to analyze, document, and improve business processes, resulting in optimized workflows and increased operational efficiency.
• Collaboration with IT Teams: Collaborate with IT-led technical teams to ensure that solution requirements are met, leading to successful project outcomes and satisfied stakeholders.
• Ad Hoc Business Analysis: Create unique and ad hoc business process analyses to support decision-making, providing valuable insights and recommendations.
• Executive-Level Presentations: Develop executive-level presentations to synthesize findings and provide recommendations, facilitating informed decision-making at the leadership level.
• Project Planning and Risk Management: Provide input to project plans, status updates, and estimates, and identify, document, and mitigate or escalate project risks, ensuring project success and risk mitigation.
• Continuous Learning and Best Practices: Engage in continuous learning of advanced methods and best practices, contributing to personal and organizational growth.
• Mentoring and Motivating: Share expertise, mentor, and motivate team members, fostering a collaborative and high-performing team environment.
• Adaptability and Flexibility: Demonstrate the ability to take on additional responsibilities and tasks as needed, contributing to the overall success and adaptability of the team and organization. This includes effectively responding to unforeseen challenges, supporting various projects, and ensuring continuous alignment with organizational goals.

Qualifications

• A four-year university degree in Science, Technology, Engineering, or Mathematics plus 1 year of concentrated study in Business is required to gain the knowledge required.  This role requires a business background to independently interact with the line of business, and to understand business issues, challenges, opportunities and requirements. Analytical and problem-solving skills are required to successfully and independently assess workflows, optimize processes, and identify efficiency improvements.
• The role requires 8-10 years of relevant experience to manage large meetings with stakeholders and senior executives, to challenge and ask difficult questions, work independently, face complex multi-system challenges, understand macro strategy and to apply at micro-level use cases. Duties may also include aspects of project management to see through aspects of a business problem that requires coordination/sequencing of input and work from others. The role requires expertise in advanced requirements elicitation methods, including Document Analysis, Focus Groups, Interface Analysis, Usage/Work-flow Observation, Value Stream Mapping, and Business Process Modeling. Candidates should have experience leading or participating in business transformation projects of various sizes, from process improvement initiatives to large-scale solution implementations. Additionally, expertise in advanced documentation techniques such as UML, BPMN, DFD, CFD, A3, and Gantt charts is essential. Familiarity with business intelligence and reporting tools is considered an asset.
• Flexible and Collaborative Working Style: Operates with a flexible and collaborative approach, sharing expertise within teams and independently addressing complex problems with precision.
• Detail-Oriented and Skilled in Requirements Elicitation: Demonstrates strong attention to detail and proficiency in eliciting requirements.
• Curiosity and Analytical Mindset: Exhibits a keen curiosity, analytical mindset, and a passion for solving complex problems.
• Strong Communication and Facilitation Skills: Possesses strong competencies in listening, learning, written communication, group facilitation, teamwork, and personal initiative and accountability.
• Change Management and Stakeholder Engagement: Preferred experience in change management, stakeholder engagement, and business strategy alignment.

Our client is dedicated to promoting employment equity and encourages applications from equity-seeking communities including but not limited to: Indigenous Peoples, racialized individuals, persons with disabilities, and women. Our client aims to build a diverse team that reflects the communities it serves, enhancing its ability to meet their needs. We are committed to an inclusive and accessible work environment and invites all qualified individuals to apply, offering accommodations during the application, interview and onboarding process as needed. This effort supports our client’s long-term strategy for equity, diversity, and inclusion.